STORE POLICY

SHIPPING AND RETURN POLICIES

USPS  DELAYS:    If your tracking number indicates your package has been shipped , please allow additional time for the USPS to deliver your item. We check pending shipments daily to update customers as necessary.

 

Shipping rates are based per order depending on the total weight. I AM HER body care uses USPS (United States Post Office Services) for all shipping orders.

 If you are not happy with the purchase, we can exchange any unopened product for another scent.  Due to the handcrafted nature of our products, we cannot accept exchanges or returns for any open product.

 

Please feel free to contact us via email at iamherbodyessentials@gmail.com and we can answer any questions you may have about our products.

MISSING PACKAGES

We are not responsible for lost or stolen packages.Please confirm your delivery address prior to ordering and assure that the delivery can be made to a secure location. If the USPS or other tracking service indicates the package was delivered we will not ship a replacement order.

ORDER PROCESSING TIME

Due to the handcrafted nature of our products , please allow up to 3 business days to process your order. If your order is placed after business hours or on a holiday , the processing time starts the next business day.

HIGH TEMPERATURES WARNING

Oil and butter based products { Body Butters & Body Scrubs etc }  can melt in temperatures over 80 degrees Fahrenheit. When ordering during summer months. You may experience melting of your product. To reincorporate refrigerate for a short period of time and reblend back to desired consistency. Simply stir the scrub and allow it to sit and cool before using.

 

Payment Methods

  • Credit / Debit Cards